Responsible Gaming

Our Commitment to Safe Gaming

At Alexandra Court Motel, we are committed to promoting safe and responsible gaming. Online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.

Age Verification

Online gambling in New Zealand is restricted to individuals aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any online gaming activities. We do not knowingly permit access to minors.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone you know, it may indicate a problem with gambling:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount spent
• Neglecting family, work, or other responsibilities due to gambling
• Feeling anxious, irritable, or depressed when unable to gamble
• Borrowing money or going into debt to fund gambling
• Failed attempts to cut back or stop gambling
• Using gambling as a way to escape problems or negative emotions
• Risking important relationships, education, or job opportunities

Self-Help Tools

Most reputable online gaming platforms offer tools to help you maintain control. These include:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Restrict the amount of money you can lose during a gaming session
• Time-Out/Reality Checks: Receive reminders about how long you've been playing or how much you've spent
• Self-Exclusion: Voluntarily exclude yourself from gaming platforms for a set period or permanently
• Account Cooling Off: Take a mandatory break from your account

We strongly encourage you to use these tools as part of your responsible gaming strategy.

Support Organizations in New Zealand

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:

New Zealand

• Problem Gambling Foundation
  Website: www.pgf.nz
  Phone: 0800 654 655 (free call, 24/7)
  Email: info@pgf.nz
• Gambling Helpline
  Phone: 0800 664 262 (free call, available 24/7)
  A confidential service providing support and information
• Samaritans
  Phone: 1737 (call or text, free, 24/7)
  Emotional support for those in crisis

International Support (if applicable)

• GamCare (UK) — www.gamcare.org.uk
• GamStop (UK Self-Exclusion) — www.gamstop.co.uk
• Gambling Help Online (Australia) — www.gamblinghelponline.org.au

Take Action Today

If gambling is causing you distress or affecting your life, please reach out for help immediately. Seeking support is a sign of strength, not weakness. The organizations listed above are staffed by trained professionals who understand problem gambling and can provide you with the help you need.

Remember: You are not alone. Help is available, and recovery is possible.

This information is provided as guidance only. Alexandra Court Motel and its associated websites do not provide medical or therapeutic advice. For professional support, please contact a qualified healthcare provider or one of the organizations listed above.